Support Desk
Need a hand? We're here to help — whether it's a question about an ongoing project, a support request, or a new enquiry.
Response time
We aim to respond to all requests within 1 business day.
Frequently asked questions
How do I raise a support request?
Email us at business@sah.org.in with a description of your issue and any relevant screenshots or details. You'll receive an acknowledgement and a reference for follow-up.
What are your support hours?
Our team is available Monday to Friday during Indian Standard Time (IST) business hours. Requests received outside these hours are addressed on the next business day.
Do you offer maintenance after a project is delivered?
Yes. We offer ongoing maintenance and support plans covering updates, fixes and enhancements. The scope and terms are agreed as part of your engagement.
How do I request a quote for a new project?
Use the contact form on our homepage or email us directly. Share your goals and requirements, and we'll get back to you with next steps.